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Microsoft: NHS Common User InterfaceFull lifecycle user-centred design across a range of projects, including process definition, user research (surveys, ethnographic methods, interviews, focus groups), concept ideation, interaction design, usability testing, program management, human factors assessments Deliverables: personas, scenarios, design concepts, design guides, wireframes, test reports, safety cases, work plans + schedules |
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SamsungInvited expert on design review panel, evaluating a variety of mobile devices (phones, MP3 players, digital cameras). Deliverables: test reports and recommendations using range of indices (emotional, cognitive & physical). |
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CometFull lifecycle user-centred design including innovation/strategy workshops, user research (ethnographic methods, interviews), competitive benchmarking, expert review, concept ideation, interaction design, project management Deliverables: personas, scenarios, design concepts, mental models, process flows, wireframes, product roadmaps, work plans + schedules |
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LittlewoodsInformation Architecture research including various card sorting techniques (open, closed, Delphi-based), individual + groups, online + offline, findability testing Deliverables: test reports, IA recommendations, taxonomy reviews |
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RS ComponentsFull lifecycle user-centred design across a range of projects and platforms (web + mobile), including process definition, user research (surveys, ethnographic methods, interviews), concept ideation, interaction design, expert review, usability testing (using Morae), project management Deliverables: personas, scenarios, design concepts, process flows, wireframes, test reports, product roadmaps, work plans + schedules |
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Trader MediaFull lifecycle user-centred design across a range of projects including innovation/strategy workshops, user research (ethnographic methods, interviews), competitive benchmarking, expert review, concept ideation, interaction design, project management Deliverables: personas, scenarios, design concepts, process flows, wireframes, test reports, product roadmaps, work plans + schedules |
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WARCFull lifecycle user-centred design including innovation/strategy workshops, user research, concept ideation, interaction design, usability testing Deliverables: personas, scenarios, design concepts, process flows, wireframes, test reports, product roadmaps, work plans + schedules |
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Department for Trade & Industry: Business LinkFull lifecycle user-centred design including requirements workshops, user research (focus groups, interviews), competitive benchmarking, expert review, concept ideation, interaction design, usability testing Deliverables: design concepts, process flows, wireframes, test reports, design recommendations |
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National Patient Safety AgencyFull lifecycle user-centred design across a range of projects, including process definition, user research (surveys, ethnographic methods, interviews, focus groups), concept ideation, interaction design, usability testing, program management, human factors assessments Deliverables: design concepts, wireframes, test reports, design recommendations, safety cases, work plans + schedules |
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University of LondonFull lifecycle user-centred design including innovation/strategy workshops, user research (ethnographic methods, interviews), expert review, concept ideation, interaction design, project management Deliverables: personas, scenarios, design concepts, mental models, process flows, wireframes, work plans + schedules |
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GSA CapitalFull lifecycle user-centred design including requirements workshops, user research (surveys, ethnographic methods, interviews), competitive benchmarking, expert review, concept ideation, interaction design, usability testing Deliverables: personas, scenarios, design concepts, process flows, wireframes, test reports, design recommendations |
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Fidelity InternationalExpert review of international site, focusing on search, navigation & overall information architecture Deliverables: reports, design recommendations |
