Clients

 

Microsoft

Full lifecycle user-centred design across a range of projects, including process definition, user research (surveys, ethnographic methods, interviews, focus groups), concept ideation, interaction design, usability testing, program management, human factors assessments
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BBC

Delivery of expert review and hands-on design workshop for advanced video search prototype
 

Samsung

Invited expert on design review panel, evaluating a variety of mobile devices (phones, MP3 players, digital cameras).
 

Comet

Innovation/strategy workshops, user research (ethnographic methods, interviews), competitive benchmarking, expert review, concept ideation, interaction design, project management
 

Littlewoods

Information Architecture research including various card sorting techniques (open, closed, Delphi-based), individual + groups, online + offline, findability testing
 

RS Components

Full lifecycle user-centred design across a range of projects and platforms (web + mobile), including process definition, user research (surveys, ethnographic methods, interviews), concept ideation, interaction design, expert review, usability testing (using Morae), project management
 

Trader Media

Full lifecycle user-centred design across a range of projects including innovation/strategy workshops, user research (ethnographic methods, interviews), competitive benchmarking, expert review, concept ideation, interaction design, project management
 

WARC

Innovation/strategy workshops, contextual user research, concept ideation, interaction design, usability testing
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Business Link

Requirements workshops, user research (focus groups, interviews), competitive benchmarking, expert review, concept ideation, interaction design, usability testing
 

National Patient Safety Agency

Full lifecycle user-centred design across a range of projects, including process definition, user research (surveys, ethnographic methods, interviews, focus groups), concept ideation, interaction design, usability testing, program management, human factors assessments
 

University of London

Innovation/strategy workshops, user research (ethnographic methods, interviews), expert review, concept ideation, interaction design, project management
 

GSA Capital

User research (surveys, ethnographic methods, interviews), competitive benchmarking, expert review, concept ideation, interaction design, usability testing
 

Fidelity International

Expert review of international site, focusing on search, navigation & overall information architecture