User experience research + design solutions

UXLabs provides research and design services to help you create user-centred interactive products and services.

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UXLabs provides consulting services based around a philosophy of user-centred design, with an emphasis on evidence-based research from the fields of cognitive psychology and human-computer interaction

User research

  • Contextual inquiry, task analysis, usability testing
  • Creation of personas, scenarios, mental models, test reports & recommendations

Design and Prototyping

  • Interaction design, user interface design, concept ideation
  • Creation of wireframes, interactive prototypes, style guides, design patterns

Information Architecture

  • Interaction design, user interface design, concept ideation
  • Creation of wireframes, interactive prototypes, style guides, design patterns

Site search analytics

  • Pattern analysis, failure analysis, session analysis
  • Insights into practical ways to improve site search performance, site navigation, metadata and content

UX workshops and training

  • Design process definition, mentoring, innovation workshops
  • Professional training courses on user-centred design and information architecture


UXLabs offers a range of training courses from introductory user-centred design to advanced classes on search usability and information architecture. Some of our most popular courses are listed below. If you have specific requirements you’d like to discuss,
get in touch.

Search Usability

Filters and Facets

Faceted search offers tremendous potential for transforming the search experience. It provides a flexible framework that can satisfy…

Information Architecture


Why is it easy to find information in some digital information environments, but difficult in others? Why do some websites…

Designing the

Search Experience

This tutorial explores the fundamental concepts and principles of User-Centred Design for information search and discovery and demonstrates…

UXLabs research program focuses on human-information interaction; in particular the challenges involved in understanding and modelling the context in which people interact with information systems and in developing novel interaction metaphors and technologies to apply that understanding. Much of our recent work has focussed on the challenges involved in searching, navigating and sense-making within complex information spaces. This has three primary facets:

  • Investigation of novel text analytics techniques for extracting structure and meaning from unstructured information sources
  • Development of new interaction and visualisation techniques for exploring complex information spaces
  • Empirical studies of human information-seeking behaviour, in particular the user experience of exploratory search and knowledge discovery applications.

We have ongoing research collaborations with a variety of organisations, including Sheffield University’s iSchool, City University’s Centre for Interactive Systems Research, Essex University’s Language and Computation Group, and Glasgow University’s Information Retrieval group.

We are always interested in potential research partnerships and working on collaborative projects. If you would like to discuss a potential project with us, please get in touch.


UXLabs was founded by Tony Russell-Rose to provide user experience research and design services based on a solid foundation of scientific rigour and academic credibility. Tony has over 20 years of experience, most recently as Manager of User Experience at Endeca and editor of the Endeca UI Design Pattern Library, an online resource dedicated to best practice in the design of search and discovery experiences.

Prior to this he was technical lead at Reuters, specialising in advanced user interfaces for information access and search. And before Reuters he was R&D group manager at Canon Research Centre Europe, where he led a team developing next generation information access products and services.

Dr. Tony Russell-Rose

Latest Blog Posts

Latest Tweets

I know the official publicity may not have reached your inbox just yet, but here’s a sneak peek at this year’s lineup for Search Solutions 2015. For those unfamiliar with the event, it is described as: … the premier UK forum for presentation of the latest innovations in search and information retrieval. In contrast to […]
Author: Tony Russell-Rose
Posted: September 17, 2015, 10:23 am
Regular readers of this blog will know that over the last few months I’ve been looking in detail at the process of search strategy formulation, i.e. the various ways in which professionals go about solving the problem of resolving complex information needs. Some professions (e.g. recruitment professionals) employ complex search queries to address sourcing needs, […]
Author: Tony Russell-Rose
Posted: September 8, 2015, 8:13 am
Just in case you missed it, here are details of the latest issue of Informer, which came out yesterday. As usual, lots of good stuff, this time with a look forward to the programme for Search Solutions 2015 (which is shaping up nicely). For further details see the Informer website. Or if you fancy becoming […]
Author: Tony Russell-Rose
Posted: August 5, 2015, 9:09 am

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Contact Us

UXLabs in headquartered in Guildford, UK. We engage a multi-disciplinary team of associate researchers, designers and technologists that conduct projects across Europe and USA. We are always interested to hear from people who
want to join us on a permanent or associate basis.


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