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User experience research + design

UXLabs provides research & design services to help organisations and individuals create more effective, engaging and productive user experiences.

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Services

UXLabs provides consulting services based around a philosophy of user-centred design, with an emphasis on evidence-based research from the fields of cognitive psychology and human-computer interaction

User research

  • Contextual inquiry, task analysis, usability testing
  • Creation of personas, scenarios, mental models, test reports & recommendations

Design and Prototyping

  • Interaction design, user interface design, concept ideation
  • Creation of wireframes, interactive prototypes, style guides, design patterns

Information Architecture

  • Interaction design, user interface design, concept ideation
  • Creation of wireframes, interactive prototypes, style guides, design patterns

Site search analytics

  • Pattern analysis, failure analysis, session analysis
  • Insights into practical ways to improve site search performance, site navigation, metadata and content

UX workshops and training

  • Design process definition, mentoring, innovation workshops
  • Professional training courses on user-centred design and information architecture

Training

UXLabs offers a range of training courses from introductory user-centred design to advanced classes on search usability and information architecture. Some of our most popular courses are listed below. If you have specific requirements you’d like to discuss,
get in touch.

Search Usability

Filters and Facets

Faceted search offers tremendous potential for transforming the search experience. It provides a flexible framework that can satisfy…

Information Architecture

Masterclass

Why is it easy to find information in some digital information environments, but difficult in others? Why do some websites…

Designing the

Search Experience

This tutorial explores the fundamental concepts and principles of User-Centred Design for information search and discovery and demonstrates…

UXLabs research and development program focuses on human-information interaction; in particular the challenges involved in understanding and modelling the context in which people interact with information and social systems and in developing novel interaction metaphors and technologies to apply that understanding. Our approach combines theory with experimentation, in analyzing existing practices, building novel interactive technologies and systems, and studying their impact on real users in naturalistic settings.

Much of our recent work has focussed on the challenges involved in searching, navigating and sense-making within complex information spaces. This has three primary facets:

  • Investigation of novel text analytics techniques for extracting structure and meaning from unstructured information sources
  • Development of new interaction and visualisation techniques for exploring complex information spaces
  • Empirical studies of human information-seeking behaviour, in particular the user experience of exploratory search and knowledge discovery applications.

We have ongoing research collaborations with a variety of organisations, including Sheffield University’s iSchool, City University’s Centre for Interactive Systems Research, Essex University’s Language and Computation Group, and Glasgow University’s Information Retrieval group.

About

UXLabs was founded by Tony Russell-Rose to provide user experience research and design services based on a solid foundation of scientific rigour and academic credibility. Tony has over 20 years of experience, most recently as Manager of User Experience at Endeca and editor of the Endeca UI Design Pattern Library, an online resource dedicated to best practice in the design of search and discovery experiences.

Prior to this he was technical lead at Reuters, specialising in advanced user interfaces for information access and search. And before Reuters he was R&D group manager at Canon Research Centre Europe, where he led a team developing next generation information access products and services.

Dr. Tony Russell-Rose

Latest Blog Posts

Latest Tweets

I know the official publicity isn’t due to go out for a little while just yet, but here’s a sneak peek at this year’s lineup for Search Solutions 2014. For those unfamiliar with the event, it is described as: … a special one-day event dedicated to the latest innovations in web & enterprise search. In […]
Author: Tony Russell-Rose
Posted: September 16, 2014, 7:22 am
I’m pleased to announce the line up for EuroHCIR 2014, which will be held at BCS London on September 13. This event is the fourth HCIR event to be held outside of the US, and as such represents a critical point in the development of the HCIR community in Europe. We’re just in the process […]
Author: Tony Russell-Rose
Posted: August 25, 2014, 9:32 am
Just in case you missed it, here are the details of the latest issue of Informer, which came out today. As usual, lots of good stuff, with great mix of feature articles, research pieces and conference reviews. For further details see the Informer website. Or if you fancy becoming a contributor, get in touch! Informer: […]
Author: Tony Russell-Rose
Posted: August 4, 2014, 10:36 am

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Contact Us

UXLabs in headquartered in Guildford, UK. We engage a multi-disciplinary team of associate researchers, designers and technologists that conduct projects across Europe and USA. We are always interested to hear from people who
want to join us on a permanent or associate basis.

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