User experience research + design solutions

UXLabs provides research and design services to help you create user-centred interactive products and services.

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Services

UXLabs provides consulting services based around a philosophy of user-centred design, with an emphasis on evidence-based research from the fields of cognitive psychology and human-computer interaction

User research

  • Contextual inquiry, task analysis, usability testing
  • Creation of personas, scenarios, mental models, test reports & recommendations

Design and Prototyping

  • Interaction design, user interface design, concept ideation
  • Creation of wireframes, interactive prototypes, style guides, design patterns

Information Architecture

  • Interaction design, user interface design, concept ideation
  • Creation of wireframes, interactive prototypes, style guides, design patterns

Site search analytics

  • Pattern analysis, failure analysis, session analysis
  • Insights into practical ways to improve site search performance, site navigation, metadata and content

UX workshops and training

  • Design process definition, mentoring, innovation workshops
  • Professional training courses on user-centred design and information architecture

Clients

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Training

UXLabs offers a range of training courses from introductory user-centred design to advanced classes on search usability and information architecture. Some of our most popular courses are listed below. If you have specific requirements you’d like to discuss,
get in touch.

Search Usability

Filters and Facets

Faceted search offers tremendous potential for transforming the search experience. It provides a flexible framework that can satisfy…

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Information Architecture

Masterclass

Why is it easy to find information in some digital information environments, but difficult in others? Why do some websites…

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Designing the

Search Experience

This tutorial explores the fundamental concepts and principles of User-Centred Design for information search and discovery and demonstrates…

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UXLabs research program focuses on human-information interaction; in particular the challenges involved in understanding and modelling the context in which people interact with information systems and in developing novel interaction metaphors and technologies to apply that understanding. Much of our recent work has focussed on the challenges involved in searching, navigating and sense-making within complex information spaces. This has three primary facets:

  • Investigation of novel text analytics techniques for extracting structure and meaning from unstructured information sources
  • Development of new interaction and visualisation techniques for exploring complex information spaces
  • Empirical studies of human information-seeking behaviour, in particular the user experience of exploratory search and knowledge discovery applications.

We have ongoing research collaborations with a variety of organisations, including Sheffield University’s iSchool, City University’s Centre for Interactive Systems Research, Essex University’s Language and Computation Group, and Glasgow University’s Information Retrieval group.

We are always interested in potential research partnerships and working on collaborative projects. If you would like to discuss a potential project with us, please get in touch.

About

UXLabs was founded by Tony Russell-Rose to provide user experience research and design services based on a solid foundation of scientific rigour and academic credibility. Tony has over 20 years of experience, most recently as Manager of User Experience at Endeca and editor of the Endeca UI Design Pattern Library, an online resource dedicated to best practice in the design of search and discovery experiences.

Prior to this he was technical lead at Reuters, specialising in advanced user interfaces for information access and search. And before Reuters he was R&D group manager at Canon Research Centre Europe, where he led a team developing next generation information access products and services.

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Dr. Tony Russell-Rose

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UXLabs is headquartered at 3000 Cathedral Hill, Guildford, GU2 7YB UK. We engage a multi-disciplinary team of associate researchers, designers and technologists that conduct projects across Europe and USA. We are always interested to hear from people who
want to join us on a permanent or associate basis.

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