UXLabs provides consulting services based around a central philosphy of user-centred design, with a strong focus on scientific rigour and evidence-based approaches:
- User Research
- contextual inquiry, survey design, usability testing
- creation of research artefacts such as personas, scenarios, mental models, test reports & recommendations
- Design and Prototyping
- interaction design, user interface design, concept ideation
- creation of design artefacts such as wireframes, interactive prototypes, style guides, design patterns
- Information Architecture
- card sorting, concept mapping, task analysis
- creation of artefacts such as site maps, user journeys, taxonomies, labelling strategies
- UX Strategy and Training
- design process definition, mentoring, innovation workshops
- delivery of professional training courses on usability and user-centred design
